A Promise of Reliability, Proven Over 28 Years
When malls, retailers, or attractions invest in people counting systems, they’re not just buying hardware – they’re trusting a partner to deliver data they can rely on for years.
At Skywave, we’ve built our reputation over 28 years by making sure every installation is smooth, precise, and future-proof. But what exactly happens behind the scenes to ensure that reliability?
Step 1: Thorough Site Surveys
Every project starts with a site survey. Our engineers visit the location to understand the layout, entrances, ceiling heights, and lighting conditions. This ensures that every sensor is placed where it captures the most accurate data – whether it’s a single retail store, a stadium with multiple gates, or a mall with over 200 sensors.
Step 2: Careful Planning & Project Management
No two sites are the same, which is why customized planning is crucial. Our project managers work closely with the client team (IT, operations, leasing, or facilities) to set clear timelines, minimize disruption, and align expectations.
From cabling routes to dashboard configuration, every detail is mapped out before installation day.
Step 3: Installation with Precision
When it’s time to install, our trained technicians handle everything from mounting sensors to network integration. Every sensor is calibrated to site conditions, ensuring accuracy even in challenging environments like high ceilings or open-air entrances.
We don’t just install hardware – we validate data accuracy on the spot.
Step 4: Rigorous Quality Control
Before the system goes live, we run multiple rounds of testing and verification. This includes:
- Cross-checking footfall counts against manual counts
- Testing across peak and off-peak times
- Validating data consistency across all zones
Only when the data meets our benchmarks do we hand over the system to the client.
Step 5: Smooth Handover & Training
The transition from installation to operations is critical. We provide:
- Hands-on training for the client’s team
- Access to user-friendly dashboards
- Documentation and support guides
Clients can start making data-driven decisions from day one.
Step 6: Ongoing Local Support
Reliability doesn’t end at installation. With local support teams in Singapore, Malaysia, and Indonesia, we’re always available for maintenance, upgrades, or new requirements.
Some of our customers have stayed with us for over 25 years – proof that a strong support foundation is just as important as great technology.
The Skywave Installation Difference
A Skywave installation is not just about sensors and software. It’s about:
✅ Careful planning
✅ Precise execution
✅ Rigorous testing
✅ Smooth onboarding
✅ Reliable local support
That’s why our customers often say, “That was smoother than expected.”
Ready to Experience It?
Whether you’re managing a mall, retail chain, stadium, or tourist attraction, you deserve a people counting partner who delivers reliability every time.
📊Discover the Skywave installation difference. [Contact Us: Contact – Skywave]
