🕒 A story of reliability, relevance, and long-term success in footfall analytics
🧭 Introduction: A Journey That Began in 1996
In 1996, footfall analytics was barely a concept. Malls managed crowds with manual clickers. Retailers guessed at peak hours. And real-time visitor insights? Science fiction.
That’s when Skywave entered the scene.
Fast-forward 28 years, and Skywave has grown into one of the most trusted people counting solution providers in Singapore, Malaysia, and Indonesia, with systems deployed in shopping malls, tourist attractions, stadiums, and theme parks.
What’s kept us relevant for nearly three decades?
🔁 Constant evolution, a deep understanding of customer needs — and a commitment to doing things right.
💡 Core Values That Stood the Test of Time
1. Reliability, Not Just Technology
We’ve built our name on systems that just work. From hardware durability to consistent data accuracy, our customers stay because they can count on us — literally.
2. Innovation That Keeps Up
As malls moved from offline to omnichannel, we kept pace — introducing AI-powered sensors, real-time dashboards, and gender and demographic analysis that align with how people shop today.
3. Relationships Over Transactions
We don’t disappear after the installation. We grow with our clients, offering continuous support, system upgrades, and strategic insights based on data.
🏛️ Legacy Customers: 25 Years and Counting
One of Singapore’s top malls has worked with Skywave for over 25 years — a partnership spanning multiple retail cycles, technology shifts, and renovations.
Why stay with one partner for that long?
Because results, consistency, and trust are hard to replace.
We’re proud that many of our earliest clients are still with us today — and that new ones stay once they experience our difference.
🚀 What Makes Skywave Different?
It’s not just about sensors and software. It’s about understanding how people move through space — and giving our clients actionable insights, not just numbers.
Here’s what sets us apart:
- ✅ Scalability: From one-store setups to mall-wide deployments with 200+ sensors
- ✅ Deep domain knowledge in retail and public venue traffic flow
- ✅ Regional reliability: On-the-ground presence in Singapore, Malaysia & Indonesia
- ✅ Expert support: No call-centers — real people who understand your operations
🌟 Real-World Trust, Real-World Results
From theme parks needing daily crowd control to stadiums preparing for mega-events, our systems have helped venues:
- Avoid bottlenecks
- Improve visitor experience
- Proving ROI to stakeholders
And with tourism and retail roaring back in 2025, the need for reliable visitor data has never been higher.
📞 Let’s Talk — Partner with Experience
If you’re exploring people counting or upgrading your current setup, choose a partner who’s done it for 28 years — and is still innovating.
Let’s show you what 28 years of experience looks like.
👉 Book a consultation or visit us at www.skywave.com.sg
