Featured Playbooks

Practical guides for retailers and shopping mall operators.

6-part playbook series for retailers

From attracting shoppers to measuring, understanding and optimizing store performance.

5-part playbook series for shopping mall operators

Practical frameworks for understanding footfall, tenant performance, visitor behavior and mall operations.

Latest Insights

Two stores with the same sales figures might be performing very differently – depending on how many people walked…

IntroIs that premium shop lot really worth the extra rent?For years, leasing managers have relied on instinct, tenant feedback,…

Retail campaigns are expensive — from mall-wide activations and seasonal sales to store-specific product launches. Yet too often, marketers…

A Promise of Reliability, Proven Over 28 Years When malls, retailers, or attractions invest in people counting systems, they’re…

For decades, retail success revolved around one strategy: secure a big-name anchor tenant. These household brands would draw in…

Intro: The Staffing Challenge Staffing is one of the biggest cost centers for retailers. Get it wrong, and you…